Back to top

Knox Partner Documentation

New and updated partner guide content

Stay on top of the latest partner content for Knox products and services.

New

UAT 24.06 release notes

Explore the changes that are available during the UAT period of Knox cloud services 24.06.

Read more

New

Ability for MSP customers to make delink requests

Managed customers who have super admin access can now trigger delink requests from their Knox Admin Portal.

Read more

New

MSP admin can select default tab for Licenses page

MSP admins can now configure the Licenses page to show the fully or jointly managed tab by default.

Read more

Latest release notes

See what's new in Knox partner solutions and services.

View release notes

Latest videos

See partner solutions in action with these how-to videos.

View latest videos

New and updated knowledge base articles

View the latest bulletins and technical support pages of Knox products and services.

KBA-1174 | New

No error when a duplicate IMEI is added

Resellers might notice that there's no error while uploading a device with a duplicate IMEI. Learn about the update to duplicate IMEI handling.

Read more

KBA-1135 | New

MSPs unable to retrieve the device list by email

Some MSPs encounter an issue where they are unable to retrieve the device list by email. Learn how to resolve the issue.

Read more

KBA-906 | New

Email notifications sent regardless of preferences

Some users might encounter an issue regarding email notifications after changing the email and notification preferences.

Read more

Partner guides

Use these quick links to jump straight into the various partner guides.

Knox Partner Program guide

Samsung's ecosystem of B2B solutions and services for enterprise partners.

Knox MSP Program guide

Remotely manage Knox services for enterprise customers.

Knox Deployment Program guide

Easily register devices to a Knox server for customers to manage.

For developers

Are you a developer or ISV looking to download our SDKs or view our API guides? You can find all developer-related content on the Knox Developer Documentation site.

Take me there

Technical support

Already a partner? Sign in to your Samsung Knox account to submit a technical support ticket.

Sign in